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Home » Solutions » Lifecycle Solutions » Proactive Customer Care

Enrollments

Keep consumers informed and engaged while you increase program enrollments and registrations. The SoundBite Enrollment Solution delivers automated notifications and reminders to maintain regular customer contact.


Enrollment can take place over self-service or agent-assisted customer interactions.  Use an email link to drive customers to an online enrollment form, send voice messages with an easy-to-use interactive voice response menu option or a direct connection to a customer service representative, or initiate an interactive dialog over the text messaging channel.

  • Use automated messaging to control costs and augment traditional enrollment efforts
  • Personalize messaging to drive customers to self-service enrollment
  • Use interactive dialog to automate routine enrollment processes
  • Strengthen customer relationships through timely communication of important information

Next Steps:

Learn more about our LIHEAP Enrollment Solution.
Contact us for more information.