Every collections organization is under pressure to reduce the cost of debt collection and shrink the collections cycle. Enterprise collections departments must maintain a positive brand image during the collections process.
SoundBite's unique expertise in Collections campaigns yields powerful benefits:
- Reach more delinquent accounts within a shorter period of time
- Generate more callbacks to settle debts
- Increase debt collected per hour
- Dramatically reduce cost-per-contact through automated right party verification
- Reduce cost-per-collection through SoundBite’s unique self-service auto-payment facility
| Proactive Customer Communications has been uncovered as a key differentiator for mortgage servicers trying to expedite loan modifications and capture new customers while better managing credit risk. SoundBite’s MHA Accelerator Solution quickly advances the loan modification process and ensures on-time trial payments, resulting in lower operating costs and an increase in the number of loan modifications started. Learn more >> |
Financial Services
Provide convenient, immediate access to self-service payment options. Dramatically increase dollars collected while using fewer agents and reducing cost-per-dollar-collected
Telecom & Media
Solicit payments by reaching out to an unlimited number of customers with effective, personalized messages, and provide convenient access to auto-payment facility.
Collections Firms
Personalized multi-channel messaging, automated right-party verification and auto-pay IVR capability achieve maximum collections with fewer resources. Reach more late payers and delinquent accounts while keeping agents engaged with more right parties per hour.
Energy & Utilities
Reach an unlimited number of delinquent accounts within the same billing cycle and provide them with proactive access to self-service payment systems. Address consumers at all stages, with payment reminders, last chance notices, post shut-off collections, and more.
Healthcare
Collect more revenue within a shorter period of time, while dramatically reducing cost-per-contact. Enable auto-pay collections.