SoundBite Communications provides automated voice messaging solutions through a Software as a Service (SaaS) model. Using a web browser, clients can easily create and manage the delivery of automated, interactive voice messages to their customers. SoundBite makes creating and managing outbound, inbound, and blended customer communications campaigns easy, fast, and effective.
Our suite of on-demand customer contact applications, predictive and performance analytics, and client management services is based on the industry's most advanced technology, complemented by the best experts in the business who employ best practices strategies.
SoundBite capabilities go beyond those of "voice blasters" and enterprise predictive dialer systems. Our automated voice messaging solutions features multi-pass campaigns, call escalation strategies, unparalleled answering machine detection, seamless text-to-speech, advanced personalization, enterprise-level campaign management, dynamic call pacing, and much more. In short, SoundBite advances your customer communications to new levels of flexibility and sophistication. And, our multi-tenant customer communications platform can initiate more than 14 million calls each day to meet your calling needs.