SoundBite 6.0 Ranks Among the Top Collection Technology Products of 2006
Distinction Marks SoundBite's Second Consecutive Year on Collection Advisor Magazine's Top 100 List
Company to Showcase the Award-Winning Solution at Upcoming Collections Industry Events
BURLINGTON, Mass. – December 14, 2006 – SoundBite Communications Inc., a leading provider of hosted, automated customer contact solutions, today announced that the SoundBite automated voice messaging solution was named to Collection Advisor Magazine's list of the Top 100 Collection Technology Products of 2006. SoundBite was awarded the distinction at a special reception at Collection Advisor TECH 2006 held last week in Las Vegas, NV.
"We're honored that Collection Advisor Magazine has recognized our commitment to the collections industry for the second consecutive year,” said Peter Shields, president and chief executive officer at SoundBite Communications. "SoundBite has accumulated deep domain expertise and proven best practices from working with leading organizations in the collections industry. We continue to work with these organizations to execute highly-effective campaign strategies that reduce the cost of debt collection and recover debt faster.”
The recognition by Collection Advisor Magazine is further validation of SoundBite's continued growth, leadership and technical innovation within the collections industry, and marks the company's second collections-specific award this year. In March, Collection Technology News presented SoundBite with the Collection Technology Excellence Award, recognizing the company for its advances in messaging technology as well as enhancements to its core product.
SoundBite 6.0 is the latest version of SoundBite's automated voice messaging solution. SoundBite 6.0 includes new productivity-enhancing features including Enterprise Manager, Campaign Strategy Manager and Call Forecasting, empowering organizations to rapidly create, manage and execute highly effective, automated voice messaging campaigns. Combined, these bold, new features enable first- and third-party collections environments to dramatically increase right-party connections, agent productivity and debt recovery while shortening debt collection cycles.
Learn More About the SoundBite 6.0 solution
During the first quarter of 2007, SoundBite will participate in several collections-focused events. SoundBite executives and collections industry experts will be on hand to demonstrate SoundBite 6.0 and discuss best practices for applying automated voice messaging to optimize the collections process. Visit SoundBite at the following events:
- Collection Technology Summit, Booth #302, January 24-26, 2007, Las Vegas, NV
- Debt Buyers Association (DBA) International 10th Annual Conference, Booth #102, February 7-9, 2007, Las Vegas, NV
- 11th Annual National Collections & Credit Risk (NCCR) Conference, Booth #301, March 11-13, 2007, Boca Raton, FL
- 6th Annual Credit and Collections for Utilities, Booth #30,March 12-14, 2007,Miami, FL
- 2007 National Automotive Finance Conference and Tradeshow, Booth #60,March 18-20, 2007, Austin, TX
About SoundBite Communications
SoundBite Communications is a leading provider of automated customer contact solutions that are fully hosted and available on-demand. The company's solutions help organizations grow revenue, improve customer service, and secure payments through an efficient, reliable and cost-effective approach. SoundBite turns one-on-one customer contacts into results.
SoundBite's highly personalized calling and messaging solutions, used for sales, marketing, customer care and collections applications, reach customers faster and more effectively than any other customer contact alternative. Over 250 world-class organizations use SoundBite's solutions to deliver messages faster, increase call center productivity, improve results per customer contact and assess campaign results in real-time. Organizations across many industries use SoundBite including collections, financial services, retail, utilities, telecommunications, insurance, healthcare and media.
With over 500 million calls and 200 million messages delivered in 2005, SoundBite has the best practices know-how, virtually unlimited, on-demand capacity, and robust campaign applications to deliver the customer communication results demanded in today's competitive business environment.
SoundBite is headquartered in Burlington, Massachusetts. For more information, visit www.SoundBite.com.