SoundBite Communications to Demonstrate the Benefits of Automated Voice Messaging at Upcoming Industry Events
BURLINGTON, Mass. – July 18, 2006 – SoundBite Communications, a leading provider of automated customer contact solutions, today announced its participation in a number ofupcoming events geared towards business and technology professionals in the contact center,sales and marketing and collections industries. SoundBite executives and industry experts will be on hand to demonstrate the proven applications and business value of its market-leadingOnDemand Automated Voice Messaging platform.
Upcoming contact center, customer service and sales and marketing-focused events at whichSoundBite will be exhibiting include:
ICCM - International Contact Center Management
August 14-16, 2006
Navy Pier, Chicago, IL
Booth #911
ACCE - Annual Call Center Expo
September 11-13, 2006
Washington State Convention & Trade Center, Seattle, WA
Booth #528
Call Center Show 2.0/IT West 2006
October 11-13, 2006
San Diego Convention Center, San Diego, CA
Booth # 2031
DMA 06 – Direct Marketing Association Conference & Exposition
October 15-17, 2006
Moscone Convention Center, San Francisco, CA
Booth #213
2nd Annual CCSF Customer Contact Conference
November 13-15, 2006
Westin Waterfront, Boston, MA
Silver Sponsor Exhibition Table
SoundBite will also be exhibiting at the following collections industry events:
Northeast Debt Collection Expo
September 17-19, 2006
Hershey Lodge, Hershey, PA
Booth #2
CAC - California Association of Collectors
September 25-28, 2006
Sheraton Hacienda del Mar Resort & Spa, Cabo San Lucas, Mexico
Booth #23
15th Annual Credit Card Collections Conference
October 11-13, 2006
Mandalay Bay Resort & Casino, Las Vegas, NV
Booth #425
NARCA Fall Collection Conference
October 19-21, 2006
The Westin Kierland Resort & Spa, Scottsdale, AZ
Booth #28
Collection Advisor TECH ‘06
December 7-8, 2006
Bellagio Hotel, Las Vegas, NV
Booth #920
"Voice messaging is an emerging technology that is becoming a critical component of thecustomer communications lifecycle," said Yvonne Cekel, executive vice president of marketing and business development at SoundBite Communications. "We look forward to meeting withcustomers and prospects at these events to discuss how they can leverage the SoundBite voicemessaging platform to achieve their specific customer communications goals – whether they arelooking to enhance customer satisfaction, generate incremental sales and marketing opportunities or increase debt collection."
Industry experts from SoundBite Communications will also be speaking at a number of theseevents, including the Northeast Debt Collection Expo, the 15th Annual Credit Card Collections Conference and the Collection Advisor TECH ’06. Be sure to check out the SoundBite web siteat www.SoundBite.com to obtain the latest events information.
About SoundBite Communications
SoundBite Communications is a leading provider of automated customer contact solutions thatare fully hosted and available ondemand. The company’s solutions help organizations grow revenue, improve customer service, and secure payments through an efficient, reliable and costeffectiveapproach. SoundBite turns one-on-one customer contacts into results.
SoundBite’s highly personalized calling and messaging solutions, used for sales, marketing,customer care and collections applications, reach customers faster and more effectively than any other customer contact alternative. Over 200 world-class organizations use SoundBite’s solutionsto deliver messages faster, increase call center productivity, improve results per customer contactand assess campaign results in real-time.
Organizations across many industries use SoundBiteincluding collections, financial services, retail, utilities, telecommunications, insurance, healthcareand media.
With over 500 million calls and messages delivered in 2005, SoundBite has the best practicesknow-how, virtually unlimited, on-demand capacity, and robust campaign applications to deliverthe customer communication results demanded in today’s competitive business environment.
SoundBite is headquartered in Burlington, Massachusetts. For more information, visi twww.SoundBite.com.