SoundBite Communications Completes $8.5 Million Funding Round
Further Investment in Hosted, OnDemand Customer Communications? Solutions Provider to be Used for Accelerating Growth and Maintaining Leadership Position
SoundBite Communications, the leading provider of hosted, OnDemand Customer Communications solutions, today announced the closing of $8.5 million in Series D financing. The round was led by new investor, Boston-based Commonwealth Capital Ventures, with participation from existing investors North Bridge Venture Partners and Mosaic Venture Partners.
“We plan to maintain our market leadership position by investing in our business,” said Peter Shields, CEO, SoundBite Communications. “This latest round of funding will be used to expand sales and marketing efforts, accelerate product development and enhance operations.”
“Today, our clients are sending millions of pre-recorded, interactive voice messages through our hosted, ASP platform. They are communicating more effectively with their customers and dramatically improving the productivity of their organizations,” Shields further commented. “We have an exciting and aggressive product road map, and intend to add new functionality to our offering at a rapid rate to help our clients continue to enhance their customer communications efforts.”
“The market opportunity for on demand customer communications solutions is significant, and SoundBite is clearly the leader in this space, as is demonstrated by their rapid growth,” stated Justin Perreault, general partner, Commonwealth Capital Ventures. “We are excited by the management team’s vision of reinventing the customer communications space and are delighted to have SoundBite become part of our world-class portfolio.”
About Commonwealth Capital
Founded in 1995 by a team of experienced venture capital investors, Commonwealth Capital is a leading early-stage venture capital firm focused on opportunities in the Communications Infrastructure and Software and Services sectors. With over $350 million of committed capital under management, the firm’s partners have invested in more than 130 high-growth companies that are leaders in their industry categories. Commonwealth Capital’s offices are located in Waltham, Massachusetts.
About SoundBite Communications
SoundBite Communications is a leading provider of OnDemand Customer Communications solutions. SoundBite enhances the way organizations communicate with their customers through professionally recorded interactive voice messages. Hundreds of Global 2000 companies are rapidly increasing collections, improving customer retention, and cross-selling new services leveraging SoundBite’s ASP platform. SoundBite is headquartered in Burlington, Massachusetts. For more information, visit www.soundbite.com.
“We plan to maintain our market leadership position by investing in our business,” said Peter Shields, CEO, SoundBite Communications. “This latest round of funding will be used to expand sales and marketing efforts, accelerate product development and enhance operations.”
“Today, our clients are sending millions of pre-recorded, interactive voice messages through our hosted, ASP platform. They are communicating more effectively with their customers and dramatically improving the productivity of their organizations,” Shields further commented. “We have an exciting and aggressive product road map, and intend to add new functionality to our offering at a rapid rate to help our clients continue to enhance their customer communications efforts.”
“The market opportunity for on demand customer communications solutions is significant, and SoundBite is clearly the leader in this space, as is demonstrated by their rapid growth,” stated Justin Perreault, general partner, Commonwealth Capital Ventures. “We are excited by the management team’s vision of reinventing the customer communications space and are delighted to have SoundBite become part of our world-class portfolio.”
About Commonwealth Capital
Founded in 1995 by a team of experienced venture capital investors, Commonwealth Capital is a leading early-stage venture capital firm focused on opportunities in the Communications Infrastructure and Software and Services sectors. With over $350 million of committed capital under management, the firm’s partners have invested in more than 130 high-growth companies that are leaders in their industry categories. Commonwealth Capital’s offices are located in Waltham, Massachusetts.
About SoundBite Communications
SoundBite Communications is a leading provider of OnDemand Customer Communications solutions. SoundBite enhances the way organizations communicate with their customers through professionally recorded interactive voice messages. Hundreds of Global 2000 companies are rapidly increasing collections, improving customer retention, and cross-selling new services leveraging SoundBite’s ASP platform. SoundBite is headquartered in Burlington, Massachusetts. For more information, visit www.soundbite.com.