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Trigger

Immediately notify customers of important, time-sensitive information while providing superior customer service.

With the SoundBite Real-Time Messaging module, you can respond immediately in situations where unforeseen events trigger the need for proactive notifications.  Situations requiring emergency notifications might include fraudulent credit card transactions, service outages, facility closures, event cancellations, travel disruptions, and status updates.

  • Increase your return on investment using trigger-based messaging strategies
  • Deliver immediate notifications to hundreds of thousands of individuals
  • Anticipate customer needs and reduce customer inquiries into your contact center

Next Steps:

Learn about real-time messaging for Fraud Management.
Contact us for more information.