Our Business Communications Partners

SoundBite partners with industry leaders in a variety of markets to deliver highly scalable proactive customer communications solutions to organizations across a variety of industries and geographies. A selection of our business partners includes:

Akcelerant
BillingTree
Collections Marketing Center (CMC)
CR Software
Datalure
Denali Marketing
JV Communication
Mindshare Technologies
NCO Group, Inc.
Online Resources
OnProcess Technology
RewardsNOW
Telsolutions Ltd.
TSYS




Akcelerant provides connected software applications for collections, lending, and account servicing to the financial services industry, along with integration to best-of-breed service providers. Approximately 500 financial institutions in North America are currently using Akcelerant technology.

For more information visit www.akcelerant.com.



The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through simplification of the billing and receivables process. By delivering the most innovative technology available, BillingTree has revolutionized the payments landscape. Let BillingTree show you how simple getting paid can be.  Contact us today at 1-877-4-BILLTREE.

For more information visit www.mybillingtree.com.


Collections Marketing Center (CMC) pioneered the industry’s first integrated, full channel, adaptive collections service to maximize cost-performance for creditors and billers. The FlexCollect platform combines advanced technology, a marketing focus and responsiveness to changing consumer behavior to optimize results for clients in their credit risk, default management and loss mitigation operations.

For more information visit www.cmcagile.com.


The CRS Titanium ORE Software is CR Software’s best-in-class, flagship product with a superior architecture leveraging up-to-date, modern technology for incredible scalability, the most reliable security and unprecedented flexibility.  Embracing new technology to improve results, CR Software is a higher return on intelligence.

For more information visit www.crsoftwarellc.com.




Datalure is a boutique and innovative information services company that is helping companies more efficiently locate debtors and keep their customer lists current, with the most up to date contact information.

For more information visit www.datalure.com.


Denali Marketing is a strategic marketing agency founded with one overarching conviction: We help our clients create loyal customers.  Located in Minneapolis, Minn., Denali works with companies to improve customer loyalty by delivering deeply engaging marketing solutions from strategy development, creative design and interactive execution, through analysis and measurement. Denali’s proprietary Tally™ software and web applications are the foundation for its flexible client solutions.

For more information visit www.denalimarketing.com.


JV Communication provides top of the range innovative communication solutions to small, medium and large organizations throughout Europe and Africa. Hundreds of companies already rely on JV communication expertise, flexibility and reliability to take care of their communication campaigns in Marketing, Sales, customer care and Debt collection using Automated Voice Message, Email, SMS, Fax and Conferencing solutions.

For more information visit www.jv-com.com.




Mindshare helps companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. Mindshare is affordable and flexible, providing automated surveys and reports tailored to each client’s specific needs.

For more information visit www.mshare.net.



NCO Group, Inc. is a leading global provider of business process outsourcing services, primarily focused on accounts receivable management and customer relationship management. With a network of approximately 30,000 employees, supporting the global market, NCO provides services through more than 100 offices throughout North America, Asia, Europe and Australia.

Fore more information visit www.ncogroup.com.



Online Resources offers the eCom Advantage suite of electronic payment, presentment and receivables solutions.  We provide all payment channels (Web, IVR, CSR, mobile) and process all payment methods (credit card, debit card, ACH) in home-banking and biller-direct (user- and biller-paid) settings. The company serves billers across industries with proven solutions.

For more information visit www.orcc.com.


OnProcess Technology provides customer experience management and asset retrieval services to some of the world's leading technology companies; giving them visibility into, and actionable data-driven insights from, their logistics and customer experience processes. Working with OnProcess saves our client companies millions of dollars annually, and measurably improves their customer satisfaction levels; providing them with the ability to differentiate on service, rather than price.

For information visit www.onprocess.com.


RewardsNOW is a leader in rewards programs for financial institutions.  We help you increase institutional loyalty through the most effective rewards programs in the industry.  Whether your goals are to acquire, grow, or retain customer relationships, your program is designed by recognized industry professionals to maximize your bottom line. 

For more information visit www.rewardsnow.com.


SoundBite's UK partner delivers a suite of Interactive Voice, SMS and Email messaging tools to key verticals including, Collections, Retail, Political, Market Research and Business Continuity. Our experience in the UK market allows our dedicated team to consult on best practice, legal's, script design and implementation quickly and efficiently to maximize campaign results.

For more information visit www.telsolutions.co.uk.


TSYS is one of the world's largest companies for outsourced payment services, offering a broad range of issuer- and acquirer-processing technologies that support consumer-finance, credit, debit, debt management, healthcare, loyalty and prepaid services for financial institutions and retail companies in the Americas, EMEA and Asia-Pacific regions.

For more information visit www.tsys.com.