SoundBite Webinars
Mark your calendar for the following SoundBite webinars. Learn about key trends, challenges, and best practices in a vertical we focus on at these webinars.
| Upcoming Webinar: | |
| Title | Topic |
| Optimizing Collections Strategies - What your competitors are doing differently Thursday, December 4, 2008 2:00 p.m. ET / 11:00 a.m. PT This webinar presents a unique scorecard approach to ensure your organization is taking advantage of tried and true best contact strategies. We expose the critical factors that most directly affect bottom-line campaign performance and reveal how to optimize these factors one by one. Learn more >> | Collections |
| Archived Webinars: | |
| Title | Topic |
| Communicating with Today's Consumer - A Proactive Approach to Keeping Your Customers Engaged Imagine being able to reach your customers with information they want when they want it. Now imagine increasing revenue, customer satisfaction, and loyalty while decreasing operational and support costs. Sound too good to be true? Not according to Forrester Consulting. | Proactive Customer Communications |
| Drive Retail Sales via Multi-Channel Communications With a sagging U.S. economy, today’s consumers are spending less and making fewer trips to retail stores. As a result, breakthrough consumer communications have become absolutely critical. Recent results show that retailers can win in this challenging environment by delivering highly targeted, personalized offers through the consumers preferred communications channel and device. | Retail |
| Communicating with Today's Mobile Student Borrowers: High Impact Strategies that Will Deliver Results Connecting with student borrowers is an ever-changing strategic communications challenge. Hear how lenders, guarantors, and collection agencies are using multi-channel, automated messaging to reach borrowers on the mobile devices they prefer—and learn how to increase responsiveness dramatically while lowering cost per contact. | Student Lending |
| Maximizing Subscriber Value Through Multi-Channel Communications Mobile, telecom and broadband service providers are in an epic battle to maximize revenue, expand their market share and minimize customer churn. The introduction of triple-play and multi-play integrated service offerings and the increasing number of subscribers in collections have been major drivers in this struggle. In order to win the battle, these organizations need to proactively communicate valuable service information and offers that are customized to the individual subscriber. | Telecom & Media |
| Maximizing Cardholder Response with Multi-Channel Communications Credit card issuers are exploiting new ways to increase share-of-wallet among consumers, while optimizing collections results at the same time. The latest integrated multi-channel contact techniques adapt seamlessly to changing consumer preferences for voice, text, and email communications. | Financial Services |