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Retail

SoundBite helps retailers grow and retain loyal customers and increase spending and purchase frequency through personalized, interactive proactive communications that lead to repeat business and revenue growth.
 
Our clients include many of the largest consumer electronics retailers, department stores, pharmacy chains, and catalog merchants.  Our solutions help these smart retailers drive more visits, bigger tickets, and fuller baskets. 

In-Home Service Appointments
Confirm customers will be at home during scheduled service appointments, differentiate service with timely notifications of the technician’s arrival, and measure customer satisfaction.

Customer Loyalty Solution
Grow incremental revenue by increasing customer loyalty and reward program redemption rates.

Preference Management Solution
Build stronger customer relationships and increase response rates by capturing and honoring communication preferences.

Message Opt-In Solution
Articulate the value of your communications outreach to capture and manage customer consent for future communications that are relevant and welcomed.