Energy and Utilities

Energy and utility providers leverage SoundBite Solutions to meet heightened expectations for customer service, increase consumer awareness of energy-efficiency programs, and comply with regulatory requirements.
 
We’ve developed a number of proactive customer solutions to help electric and gas utilities provide better service at a lower cost to their customers. 

LIHEAP and WAP Enrollment Solutions
Accelerate enrollment and increase participation in Low Income Home Assistance and Weatherization Assistance Programs.

Service Notification Solution
Keep customers informed of outages and restoration of service while you strengthen customer relationships and lower costs.

Collections Solution
Cost-effectively reach late payers before the truck-roll, and elicit faster payments.