Course: SoundBite Reports (SB200)

Location: Online
Duration: 60 minutes

Description: Students will learn about the reports that are available directly from SoundBite. We will discuss summary, detail, usage, and user-defined reports. Students will learn how to generate and manage reports, email and ftp reports to designated addresses, and schedule reports to be run automatically.

Student materials: Student will receive:

• Student guide in PDF format.
• Access to a recording of a webinar, Transforming Collections Using Voice Messaging and Analytics, by Matt Edmunds, SoundBite VP Industry Marketing & Analytics, and Henry Ijams, Managing Director & Founder of PayStream Advisors
• Whitepaper from PayStream Advisors: Automated Voice Messaging Delivers a New Best Practice Paradigm for Collection Contact Centers

SoundBite customers can request a course schedule with attend links by email.

For further assistance, please call email SoundBite Support at sbsupport@soundbite.com or call 888.807.4732. One of our support representatives will be happy to help you.

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