SoundBite Learning Services helps you get the most out of SoundBite!
Whether you choose to join one of SoundBite’s live, web classes, view one of the self-paced tutorials or utilize the available resources we have to offer, SoundBite provides the information you want, when you need it most.
SoundBite’s learning services are offered to SoundBite clients free of charge. Our learning services offerings include:
Live, web classes give you the chance to interact with the instructor, other peers, and the content as you take advantage of hands-on practice opportunities and develop your expertise with SoundBite.
Self-paced learning content that enables you to learn about SoundBite when you like and at your own pace. Each self-paced tutorial is focused on a specific topic or component of SoundBite and is readily available when you need it.
If you have any questions regarding the learning content, we’d love to hear from you. Please send your comments or questions to: SoundBite Learning Services.
There's no need to travel to gain access to SoundBite professionals and like-minded peers. Attend training from work or home as you interact with the instructor, students and content, and take advantage of hands-on practice opportunities as you develop your expertise with SoundBite.
Click on the course title to see detailed course descriptions. SoundBite customers can request a course schedule with attend links by email.
August 2008 Course | Code | |
| Intro to Campaign Management | SB305 | Tues, 8/26/08 @ 10:00am EST |
| SoundBite Essentials | SB100 | Tues 8/26/08 @ 1:30pm EST |
| Campaign Mgmt. Concepts | SB310 | Wed, 8/27/08 @ 10:00am EST |
| SoundBite Reports | SB200 | Wed, 8/27/08 @ 1:30pm EST |
September 2008 Course | Code | |
| Intro to Campaign Management | SB305 | Tues, 9/2/08 @ 10:00am EST |
| SoundBite Essentials | SB100 | Tues, 9/2/08 @ 1:30pm EST |
| Campaign Mgmt. Concepts | SB310 | Wed, 9/3/08 @ 10:00am EST |
| SoundBite Reports | SB200 | Wed, 9/3/08 @ 1:30pm EST |
| Standard Skill Groups | SB110A | Thurs 9/4/08 @ 10:00am EST |
| Enhanced Group Skill Groups | SB110B | Thurs 9/4/08 @ 1:30pm EST |
| SoundBite Essentials | SB100 | Tues, 9/9/08 @ 1:30pm EST |
| Standard Skill Groups | SB110A | Mon 9/15/08 @ 1:30pm EST |
| Intro to Campaign Management | SB305 | Tues, 9/16/08 @ 10:00am EST |
| SoundBite Essentials | SB100 | Tues, 9/16/08 @ 1:30pm EST |
| Campaign Mgmt. Concepts | SB310 | Wed, 9/17/08 @ 10:00am EST |
| SoundBite Reports | SB200 | Wed, 9/17/08 @ 1:30pm EST |
| Enhanced Group Skill Groups | SB110B | Thurs 9/18/08 @ 1:30pm EST |
| Intro to Campaign Management | SB305 | Tues, 9/23/08 @ 10:00am EST |
| SoundBite Essentials | SB100 | Tues, 9/23/08 @ 1:30pm EST |
| Campaign Management Concepts | SB310 | Wed, 9/24/08 @ 10:00am EST |
| Multi-Channel Contact Passes | SB120 | Wed, 9/24/08 @ 1:30pm EST |
| Standard Skill Groups | SB110A | Thurs, 9/25/08 @ 10:00am EST |
| Enhanced Agent Skill Groups | SB110C | Thurs, 9/25/08 @ 1:30pm EST |
| Intro to Campaign Management | SB305 | Tues, 9/30/08 @ 10:00am EST |
| SoundBite Essentials | SB100 | Tues, 9/30/08 @ 1:30pm EST |
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Self-paced learning content enables you to learn SoundBite at any time, at your own pace. Each tutorial is focused on a specific topic of component of SoundBite, which makes it easy for you to get the information you want, when you need it. Available 24-7 from SoundBite’s Online Help system, you can learn SoundBite when it’s convenient for you!