Automated Customer Contact Solutions

Board of Directors

Peter Shields , President & CEO, SoundBite Communications
Eric Giler
Jamie Goldstein , General Partner, North Bridge Ventures
Vernon Lobo , Managing Director, Mosaic Ventures
Justin J. Perreault , General Partner, Commonwealth Capital Ventures
James J. Roszkowski , President & CEO, Patria Services Corporation
Regina O. Sommer


Peter Shields
President & CEO, Chairman of the Board, SoundBite Communications

Peter Shields has a proven track record of building and leading successful software companies. Prior to joining SoundBite, Peter served as President and CEO of Tilion, which was acquired by Viewlocity in September of 2002. Peter was also President and CEO of Formation Systems, a leading provider of Product Lifecycle Management (PLM) solutions. Before his success at Formation, Peter was Senior Vice President of Worldwide Sales at Aspen Technology, where he played a key role in the company’s growth. During his tenure at Aspen, sales grew dramatically, going from 6 million to over 120 million dollars. He also held various sales management positions at IBM. Throughout his career, Peter’s focus has always been on providing customers the highest possible return on their investment dollar. He holds a BS in Chemical Engineering from the University of Pennsylvania and an MBA from the Wharton School of Management.
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Eric Giler

Eric has over 25 years of operating experience in the information technology industry. Most recently, Eric was CEO of Groove Mobile, the world's leading mobile music service. Prior to that he was founder, President and CEO of Brooktrout Inc. He built the company into a leading supplier of advanced hardware and software products for system vendors and service providers in the electronic messaging market, from its founding in 1984 to over $150 million in sales. He also led the company through multiple public offerings on NASDAQ. His industry pioneering solutions for integrated voice, data and fax communications in telecommunications and networking led to a number of patents in electronic messaging technology. In October of 2005, he sold the company to the private equity backed EAS Group, Inc. Eric also serves on the boards of Alliance Systems and Muse Research. He received a BS from Carnegie-Mellon University and a MBA from Harvard Business School.
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Jamie Goldstein
General Partner, North Bridge Ventures

Jamie Goldstein joined North Bridge Venture Partners in 1998. Prior to joining North Bridge, Jamie co-founded PureSpeech, a venture-backed speech recognition software and applications company targeting telcos and enterprise call centers. Jamie served as Vice President of Sales and Marketing prior to its acquisition by Voice Control Systems (NASDAQ: VCSI) and subsequent sale to Phillips Electronics. Before PureSpeech he was with Symmetrix, a provider of manufacturing execution software and consulting services. Jamie Goldstein's venture investing is targeted at the communications and enterprise software industries. Jamie is a graduate of M.I.T., 1989 and the Harvard Graduate School of Business Administration, 1994.
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Vernon Lobo
Managing Director, Mosaic Ventures

Mr. Lobo is currently the Managing Director of Mosaic Venture Partners, a private venture capital fund. Mr. Lobo’s career includes experience in entrepreneurial ventures, technology, strategic consulting and venture capital. Previously, Mr. Lobo was a partner with a leading Canadian venture capital fund focused on technology-based enterprises. Prior to that, he was a consultant at McKinsey & Company, serving Fortune 500 clients in the telecommunications and information technology sectors. Earlier in his career, Mr. Lobo worked in software development and engineering at Northern Telecom. Mr. Lobo holds a Bachelor of Science in Engineering degree from the University of Waterloo and an M.B.A. degree from the Harvard Business School, where he was a Baker Scholar.
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Justin J. Perreault
General Partner, Commonwealth Capital Ventures

Mr. Perreault has over 17 years of venture capital and operating experience in information technology industries, with particular interest in and experience with enterprise software companies. Prior to joining Commonwealth, Mr. Perreault was CEO of Object Design, a publicly held software company. Earlier, he was a vice president at Harvard Management Company, responsible for information technology venture investments, and a consultant with McKinsey & Co., Inc. Mr. Perreault received an MBA from the Harvard Business School and a BS in Mechanical Engineering from Rensselaer Polytechnic Institute.
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James J. Roszkowski
President and CEO, Patria Services Corporation

Jim Roszkowski is a known leader within the financial services industry, specifically the U.S. and International credit card industries. He is a seasoned senior executive with 25 years of Payment Systems experience. He has a significant record of starting up and developing new businesses and entrepreneurial ventures within Fortune 500 companies. Jim is currently President and CEO of Patria Services Corp., a leading trigger marketing solutions company focused on the significant Home Movers marketplace. He previously was a Senior Executive Vice President and Senior Operating Committee member of MBNA America, the world's largest independent credit card issuer prior to its merger with Bank of America. In addition to senior-level positions at VISA USA and Chase Manhattan Bank, he has held domestic and international leadership roles in business development, acquisitions, Internet marketing, operations, and business expansion planning.
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Regina O. Sommer

Reggie Sommer has been a leader in the high technology and financial industries for the past twenty five years. Most recently, she served as Vice President and Chief Financial Officer of Netegrity, Inc., a leading provider of security software solutions, which was acquired by Computer Associates International, Inc. Ms. Sommer also held the position of Vice President and Chief Financial Officer of Revenio, Inc., a privately-held customer relationship management software company. Prior to that, Ms. Sommer was Senior Vice President and Chief Financial Officer of Open Market, Inc., an Internet commerce and information publishing software firm. She also held Vice President roles at The Olsten Corporation and Lifetime Corporation, providers of staffing and healthcare services. Additionally, Ms. Sommer served in various positions from staff accountant to senior manager at PricewaterhouseCoopers, LLP. Ms. Sommer currently serves on the board of Wright Express, a leading provider of payment processing and information management services. She graduated Magna cum Laude from the College of the Holy Cross, where she earned a bachelor’s degree in Economics / Accounting.
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