Our Team

Our leadership team provides us with the guidance and inspiration to continually exceed client expectations.

Jim Milton, President and Chief Executive Officer

Jim Milton is responsible for leading the team at SoundBite towards attaining the undisputed market leadership position in Proactive Customer Communications.

Bob Leahy, Chief Operating Officer and Chief Financial Officer

Bob Leahy oversees the operational and financial excellence at SoundBite and led the company through its 2007 initial public offering.

Tim Segall, Chief Technology Officer

Tim Segall drives the innovation of SoundBite’s on-demand, multi-channel Proactive Customer Communications Platform.

Mark Friedman, Chief Marketing and Business Development Officer

Mark Friedman leads SoundBite’s expansion into new markets and product offerings that leverage the unprecedented and dramatic changes in consumer communications preferences.