Jim Milton

President and Chief Executive Officer

Jim Milton is responsible for leading the team at SoundBite towards attaining the undisputed market leadership position in Proactive Customer Communications. Jim brings more than 25 years of high technology sales, marketing and general management experience to his role.

He previously served as president and chief operating officer of Intervoice, Inc., a publicly- traded leader in interactive voice response (IVR) and IP messaging systems (acquired by Convergys Corporation in 2008). Prior to joining Intervoice, Jim served in senior executive management positions at UGS Corporation, Hewlett-Packard, Compaq Computer and Digital Equipment Corporation.

Jim received a Bachelor of Mathematics degree with Joint Honors in Computer Science and Economics from the University of Waterloo in Canada.