| SoundBite in Partnership With Convergys To Discuss Strategies To Transform Contact Centre Into Interactions Centres in New Webinar December 1, 2011 |
| SoundBite Communications Earns Level 1 PCI Re-certification November 30, 2011 |
| SoundBite Communications Reports Third Quarter 2011 Financial Results November 2, 2011 |
| SoundBite Introduces SoundBite Preview+ to Provide Contact Centers with Flexible Dialing Strategies to Address Cell Phone Regulations November 1, 2011 |
| SoundBite Communications to Explore TCPA Compliance Issues at Collections and Credit Risk Conference October 26, 2011 |
| SoundBite Voices Support for Mobile Informational Call Act of 2011 (H.R. 3035) October 4, 2011 |
| SoundBite Communications to Discuss Cloud-based Communications as a Primary Method to Lower Costs in Contact Center Operations at CCR-interactive October 3, 2011 |
| SoundBite and COLLOQUY to Present Mobile Marketing Webinar: “Mobilizing Retailers: Leveraging Mobile Marketing to Connect with Shoppers this Holiday Season” September 8, 2011 |
| Stage Stores Develops Mobile Database to Enable More Engaging Customer Communications and Promote Customer Loyalty August 31, 2011 |
| SoundBite Communications Reports Second Quarter 2011 Financial Results August 3, 2011 |
| SoundBite Communications Earns Level 1 PCI DSS Certification in Europe July 28, 2011 |
| SoundBite Communications Enhances its Hosted Predictive Dialer Offering July 11, 2011 |
| SoundBite Communications and mBlox Review Free to End User Text Messaging Fundamentals in New Webinar June 21, 2011 |
| SoundBite Communications Acquires SmartReply, a Mobile Marketing Pioneer June 8, 2011 |
| Frost & Sullivan Recognizes SoundBite Communications Pioneering Strategies in the Proactive Customer Communications Applications Market May 18, 2011 |
| SoundBite Communications and COLLOQUY Outline Three Cornerstones for Preference-Based Loyalty Program Communications May 11, 2011 |
| SoundBite Introduces New Preference Management Platform to Enable More Dynamic and Intelligent Communications May 4, 2011 |
| SoundBite Communications Reports First Quarter 2011 Results May 4, 2011 |
| SoundBite and Frost & Sullivan to Share Contact Center Transformation Strategies in New Webinar March 31, 2011 |
| NCO and SoundBite Communications Expand Relationship March 14, 2011 |
| SoundBite Communications Webinar: Capitalizing on the Mobile Revolution February 28, 2011 |
| SoundBite Communications Reports Fourth Quarter and Year End 2010 Financial Results February 23, 2011 |
| SoundBite Executive to Receive President’s Award from the Telecommunications Risk Management Association February 17, 2011 |
| SoundBite Communications to Discuss the Importance of Proactive Customer Communications at DBA International Conference February 7, 2011 |
| SoundBite Communications Confirms Certification as PCI Compliant Level 1 Service Provider January 25, 2011 |
| SoundBite Communications to Present at the 13th Annual Needham & Company Growth Conference January 5, 2011 |
| New Survey Reveals One Out of Two Consumers Feel Like Prisoners in their Own Homes Due To Long Service Windows November 11, 2010 |
| SoundBite Unveils In-Home Service Appointment Solution to Reduce Operating Costs and Improve Customer Service November 11, 2010 |
| SoundBite Communications Reports Third Quarter 2010 Financial Results November 3, 2010 |
| SoundBite Smart Sounds Delivers Personalized Voice Messaging Scripts for Consumer-Facing Organizations October 26, 2010 |
| Voting Opens for “America’s Favorite Voice” October 25, 2010 |
| SoundBite Communications Recognized as “Best in Class” for Client Satisfaction and Loyalty October 14, 2010 |
| SoundBite Communications and CMC Streamline Collections Process October 5, 2010 |
| SoundBite Communications to Discuss Contact Strategies for Collections in Turbulent Times at CCR-interactive September 30, 2010 |
| SoundBite Communications Bolsters RewardsNOW Loyalty Programs with Multi-Channel Proactive Customer Communications September 21, 2010 |
| SoundBite Communications Ranked #1 for Customer Satisfaction in Ovum’s Proactive Customer Communications Report September 15, 2010 |
| SoundBite Communications to Share Cost-Effective Collections Strategies at Debt Connection Symposium and Expo 2010 September 9, 2010 |
| SoundBite Communications Expands European Presence August 4, 2010 |
| SoundBite Communications Reports Second Quarter 2010 Financial Results August 4, 2010 |
| SoundBite Communications to Discuss Proactive Customer Communications at SpeechTEK 2010 August 2, 2010 |
| Javelin Strategy & Research and SoundBite Communications to Host Webinar on Next Generation Mobile Messaging July 15, 2010 |
| SoundBite Communications Enhances Customer Contact Strategies with Hosted Predictive Dialing July 12, 2010 |
| SoundBite Communications Helps ARM Industry Weather Challenging Market June 8, 2010 |
| SoundBite Communications to Share Proactive Customer Communications Expertise at Industry Events June 7, 2010 |
| SoundBite Communications Unveils Customer Lifecycle and Optimization Solutions May 11, 2010 |
| Leading Independent Research Firm and Top Issuing Bank Join SoundBite Communications to Discuss Strategies for Championing Preference Management May 5, 2010 |
| SoundBite Communications Reports First Quarter 2010 Financial Results May 5, 2010 |
| SoundBite Communications Introduces Real-Time, Interactive Fraud Management Solution for Card Issuing Banks May 4, 2010 |
| SoundBite Communications Extends Global Reach of Its Multi-Channel Proactive Customer Communications Platform April 29, 2010 |
| A Phone Call Isn’t Enough: New Survey Shows 89 Percent of Consumers Want Fraud Notification via Multiple Channels April 5, 2010 |
| SoundBite Communications Announces Stock Repurchase Plan March 26, 2010 |
| SoundBite Communications Appoints Diane Albano Executive Vice President of Sales and Client Management March 11, 2010 |
| How to Improve Your Customer Experience Using Interactive, Multi-Channel Proactive Customer Communications March 10, 2010 |
| SoundBite Communications Announces Conference Call for Fourth Quarter and Year End 2009 Financial Results February 5, 2010 |
| SoundBite Communications Confirms Integrity of Data Security Practices December 21, 2009 |
| SoundBite Introduces a Proactive Customer Care Solution to Help Organizations Prepare for the Upcoming Flu Season December 15, 2009 |
| SoundBite Communications Announces the Availability of SoundBite Engage Platform for Multi-Channel Proactive Customer Communications December 8, 2009 |
| SoundBite Communications Extends the Benefits of Mobile Messaging to the Contact Center December 8, 2009 |
| TowerGroup Joins SoundBite Communications to Discuss Solutions for Reducing Foreclosure Rates December 1, 2009 |
| Mall Networks Partners with SoundBite Communications to Deliver Mobile Marketing Offers for CyberMonday.com November 24, 2009 |
| SoundBite Provides Financial Institutions with Opt-In Solution to Continue Debit Card Overdraft Services November 19, 2009 |
| SoundBite Communications Reports Third Quarter 2009 Financial Results November 5, 2009 |
| SoundBite Introduces Hosted Preference Management Solution to Capture and Manage Consumer Communications Preferences October 29, 2009 |
| SoundBite Communications Recognized As One Of The Fastest Growing Companies in North America on Deloitte’s 2009 Technology Fast 500™ October 27, 2009 |
| SoundBite Introduces a Proactive Customer Care Solution to Help Organizations Prepare for the Upcoming Flu Season October 15, 2009 |
| TowerGroup Joins SoundBite Communications to Discuss Solutions for Reducing Foreclosure Rates October 1, 2009 |
| SoundBite Maximizes Enrollments for Low Income Energy Assistance Programs September 23, 2009 |
| SoundBite Introduces Making Home Affordable Accelerator Solution for Mortgage Servicers September 17, 2009 |
| SoundBite Communications to Present at the Rodman & Renshaw Annual Global Investment Conference September 3, 2009 |
| SoundBite Introduces New Campaign Management Tools to Increase Contact Center Productivity September 1, 2009 |
| SoundBite Communications to Present at Canaccord Adams’ 29th Annual Global Growth Conference August 10, 2009 |
| SoundBite Communications Reports Second Quarter 2009 Financial Results August 6, 2009 |
| Six of the Largest U.S. Banks Leverage Free-to-End-User Text Messaging from SoundBite Communications to Accelerate Collections Results August 4, 2009 |
| COLLOQUY and SoundBite Communications to Host Webinar on New Strategies to Build Brand Loyalty and Profitable Customer Relationships July 29, 2009 |
| SoundBite Taps Tim Owen to Drive Expansion of Business Partner Program July 21, 2009 |
| SoundBite Intelligent Communications Platform Enables Retailers to Grow Revenue and Enhance Brand Loyalty June 1, 2009 |
| SoundBite Communications Reports First Quarter 2009 Financial Results May 14, 2009 |
| UtiliPoint International and SoundBite Communications to Host Webinar on New Approaches to Optimize Collection Strategies in the Utilities Sector May 11, 2009 |
| SoundBite Communications and TSYS Team Up to Help Financial Institutions Improve Customer Communications May 7, 2009 |
| Independent Research Firm Joins SoundBite Communications to Discuss the Strategic Value in Understanding and Honoring Consumer Communication Preferences April 16, 2009 |
| Proactive Customer Communications Reduces Costs for Incoming Calls According to Independent Research Firm March 11, 2009 |
| InsideARM Recognizes SoundBite Communications Among the Best Places to Work in Collections March 4, 2009 |
| SoundBite Communications Reports Fourth Quarter Fiscal Year 2008 Financial Results February 26, 2009 |
| SoundBite Communications and Intelligent Banking Solutions Partner to Improve Collection Results for Financial Services Providers February 26, 2009 |
| SoundBite Communications and Industry Research Firm to Co- Present at Telecommunications Risk Management Association’s Spring 2009 Conference February 11, 2009 |
| Edgar, Dunn & Company and SoundBite Communications to Host Webinar on How Lenders Can Maximize Collections Activity and Minimize Losses January 3, 2009 |
| Holiday Shoppers Will Rely on Loyalty Program Rewards This Year, But More Men than Women Miss the Deals November 25, 2008 |
| SoundBite Communications Reports Third Quarter 2008 Financial Results November 5, 2008 |
| SoundBite Introduces Web Services API November 5, 2008 |
| Independent Research Firm to Discuss Proactive Communication Strategies on Upcoming SoundBite Communications Webinar October 28, 2008 |
| SoundBite Communications Achieves Annual PCI Compliance October 8, 2008 |
| Retail TouchPoints and SoundBite Communications to Host Webinar on How to Drive Retail Sales through Multi-Channel Communications September 24, 2008 |
| SoundBite Communications Opens Regional Offices to Support Growing Demand for Multi-Channel Communications September 17, 2008 |
| SoundBite Communications to Transform the Contact Center with Agent Portal September 3, 2008 |
| SoundBite Communications Now Offers 100 Percent VoIP Platform September 3, 2008 |
| Virgin Mobile USA Executive to Speak on Benefits of Proactive Communications at SoundBite Communications Webinar August 20, 2008 |
| SoundBite Communications to Host Webinar on Proactive Customer Communications in the Telecom and Media Industries August 14, 2008 |
| SoundBite Communications Reports Second Quarter 2008 Financial Results August 6, 2008 |
| SoundBite Communications Introduces the Intelligent Communications Platform for Collections July 21, 2008 |
| Barclaycard US Executive to Speak on Improving Cardholder Response in Mercator Advisory Group and SoundBite Communications Webina July 16, 2008 |
| Mercator Advisory Group and SoundBite to Host Webinar Designed to Help Card Issuers Improve Cardholder Response with Multi-Channel Communications July 9, 2008 |
| SoundBite Communications and Universal Recovery Systems Reach Settlement in Patent Litigation June 25, 2008 |
| SoundBite Communications Appoints Jeffery J. Struzenski to Role of Executive Vice President of Sales June 3, 2008 |
| SoundBite Communications Stockholders Elect New Board Member May 28, 2008 |
| SoundBite Communications Announces the Intelligent Communications Platform Enabling Integrated Multi-Channel Campaign Strategies May 20, 2008 |
| SoundBite Communications and Austin Logistics to Host Workshop on Improving Collections Performance in Today’s Volatile Economy May 8, 2008 |
| SoundBite Communications Reports First Quarter 2008 Financial Results May 7, 2008 |
| SoundBite to Host Webinar on Proactive Customer Care for Utilities April 22, 2008 |
| SoundBite Communications Gains Approval to Deliver Free-to-End-User Text Messaging on the Nationwide Sprint Network April 8, 2008 |
| SoundBite Communications Acquires Mobile Collect February 27, 2008 |
| SoundBite Communications Reports Fourth Quarter and Full Year 2007 Financial Results February 27, 2008 |
| SoundBite to Discuss Automated Voice Messaging at Platt's Credit and Collections for Utilities Conference February 25, 2008 |
| SoundBite and Mindshare Host Complimentary Webinar on Improving the Customer Experience through Real-Time Feedback February 13, 2008 |
| SoundBite and Online Resources Partner for Agentless Payments January 28, 2008 |
| SoundBite Communications Appoints Mark Friedman as Chief Marketing and Business Development Officer January 15, 2008 |
| SoundBite Receives SAS 70 Type II Auditors Report January 8, 2008 |
