SMS Text Collection Lite

Agencies need and want to maximize the letters sent to delinquents as the cost of mailing adds up.

One way to get the most out of a letter? Incorporating all of the ways a debtor can get back in touch with the agency in the text of the letter and making sure those channels work.

And SoundBite Communications, for one, is in discussions with its clients about an inbound text option using this letter strategy.

Read the full article