SoundBite Communications Launches Business Partner Program to Support Global Demand for Proactive Customer Communications Solutions

Flexible Program Provides SoundBite Partners with Sales, Marketing and Technology Benefits to Take Advantage of Business Opportunities Across Multiple Industries

BEDFORD, Mass., January 27, 2009 – SoundBite Communications, Inc. (NASDAQ:  SDBT) today announced a Business Partner Program enabling resellers, solution providers, OEMs and international distributors to provide their clients with SoundBite’s award-winning proactive customer communications solutions.  This program will make SoundBite’s Intelligent Communications Platform available to new markets, both domestically and internationally.  The Business Partner Program has more than 20 participants, including Akcelerant, CR Software, Electronic Payment Providers (EPP), Latitude Software, Mindshare Technologies and Online Resources.