SoundBite Communications Inc., a Bedford-based provider of on-demand, multi-channel proactive customer communications, recently appointed Diane Albano of Sudbury as its executive vice president of sales and client management.
Albano will be responsible for the global sales, services and delivery strategy of SoundBite’s proactive customer communications offering.
Albano joins SoundBite with more than 25 years of experience in enterprise sales and services to global organizations, including leading financial institutions and telecommunications providers.
She began her career working for technology giants Burroughs and Xerox, after which she joined Digital Equipment Corp. While there, she served in various sales management, global account management and executive leadership positions.
After Digital, Albano managed Genuity’s 900-person sales and marketing organization and grew enterprise sales to $1.1 billion. She also has held senior-level sales roles at Aspen Technology, FAST (acquired by Microsoft), Honeywell Corp., Progress Software, Thomson NETG and Workscape.
Albano earned a bachelor of arts degree in economics from the University of Massachusetts. She also attended the executive management program at Harvard Business School.
Everything Channel, a Framingham-based technology marketing and sales solutions company, recently announced that Miriam Kutcher of Holliston has joined the company as vice president of marketing.
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