SoundBite Communications Sinks its Teeth into Collections Pain

The multichannel communications provider's offering has the potential to accelerate adoption of hosted solutions in this space, according to an analyst.

As many companies start to feel the consumer-credit crunch, being able to recover debt and mitigate risk while at the same time maximizing profit is becoming more important than ever. Bedford, Mass.-based multichannel communications provider SoundBite Communications is looking to deliver the collections industry through this difficult time with its Intelligent Communications Platform for Collections, now generally available. 

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