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Personalized, Multi-Channel Interactions Across the Consumer Lifecycle
SoundBite Communications powers nearly 2 billion proactive customer interactions annually for over 450 clients including 25 Global 500 and 50 Fortune 500 companies. Our personalized, multi-channel communications provide engagements throughout the full consumer lifecycle: marketing, customer care, payments and collections. Our solutions are powered by two platforms: SoundBite Engage™, an integrated multi-channel communications platform with SMS, voice, predictive dialer, email and web; and SoundBite Insight™, a preference management platform enabling targeted and personalized communications.